Frequently Asked
Questions
- Explain exactly what mining
is.
- Why you make money by
mining, and why it is an investment for the future.
- What are the different types
of mining and which one to choose?
- What solutions we provide
and why work with us.
- Answers to our customers'
frequently asked questions (Temperature, Wear, Electrical conditions,
Internet connection, etc.)
The basics of
crypto-currency mining
Without going into the technical details, we will explain to you what a miner
does and how it generates you crypto-currencies.
Whether it is Bitcoin
or any other cryptocurrency, these crypto currencies operate on a blockchain,
which is a register of transactions (like a digital book where all transactions
are recorded from one person to another). To "note" these
transactions on the blockchain and secure them, they must be encrypted.
And that's where the
miner comes in. Thanks to specific machines and high computing power, it will
secure transactions on the blockchain.
These computational
powers are expressed in Hash per second (MH/S, GH/S, TH/S) or in Soils per
second (Sol/S, MSol/S, GSol/S). You will have understood it the more powerful a
machine is to undermine the transactions of a cryptocurrency the more powerful
this measure will be.
But in order to be
able to offer a remuneration to these miners, each currency that can be mined
gives a reward in this currency (Bitcoins for the bitcoin blockchain for
example) and this is how monetary creation is done on these currencies.
And so the more
powerful our mining power is on this cryptocurrency, the more we will receive
crypto currencies as a reward. So we can represent this with a decentralized
banknote sheet where everyone can participate.
To then collect this
miner currency, you just need to create or have a portfolio of
crypto-currencies. And to inform on your miner the address of your miner. This
way, your earnings will automatically be credited to your portfolio.
The miners in 2020
For the choice of your mining equipment, know that there is today a very wide
choice of cryptocurrencies to mine and therefore of mining machines.
ASIC miners: Asics miners, are
second generation machines created exclusively for mining. These are much
better adapted to mining, are much more profitable and often have a lower
consumption. Today the dominance of ASICs is such that it seems rather
illogical to turn to miners by graphic card. To give you an idea of these
yields, you will find a ranking of the best miners by current
profitability HERE
Why buy from Crypto
Rock LLC?
We are committed to
several aspects to support you in your purchases. In addition to the live chat
and technical support available 7 days a week, your equipment has a longer
warranty period than that offered by the manufacturers. We are in public domain
and verified by real time reviews of our customers on independent review platforms
such as TRUSTPILOT & CRYPTWERK. Find our profile on these platforms by
simply clicking on review section on main home page.
Frequently asked
questions during the first purchase:
- What is the profitability of
the miner?
- It depends a lot on the
parameter, it would be quite difficult to give a profitability at a time
T, so much the prices of crypto-currencies vary quickly. However, for the
most profitable miners, an indicative ranking of profitability is
available HERE.
- Do I have to be a computer
scientist to use your miners?
- Absolutely not, and even
less so for ASICs despite what one might think. All they have to do is
connect them to the network via ethernet cable and enter their digital
wallet address.
- Am I accompanied to the
placement of my miner?
- First of all, you should know
that each of our miners comes with a manual that explains in a few steps
how to use it. These notices are available in the support area of our
online store. Then in case of difficulty our technical team can assist
you in the installation of your equipment.
- Do I need to be specifically
equipped with electricity to mine?
- For up to two or three
miners, a standard electrical installation is more than enough.
- At what temperature should
my room be mined?
- This again depends on the
number of miners, but a fairly large space with air circulation is
sufficient to store two or three miners. Ideally, the temperature should
not exceed 30 degrees when the miners are turning.
- Do I need to be specifically
equipped with internet to mine?
- Not at all, miners consume
very little bandwidth. The information exchanged is only a small amount
of data. A simple modem is enough for a few miners.
Yes, I
understood everything! What to buy now?
Now that you have a
better idea of how mining works, here is how to choose your miner according to
your profile.
- I am looking for high entry
profitability, and therefore I want the most profitable miners:
- All right, at this point we
recommend two sections of the site. First, our ranking of miners by
profitability available HERE. In this link you will find the most profitable
miners of the moment.
- I want to mine very safe
currencies like Bitcoin because I believe in a long-term rise in these
currencies:
- If you have identified
which currency you want to mine exactly you have two choices that are
yours. Directly choose the category of miner in the shop tab and for
example "Bitcoin Miners" in the ASICs submenu of the shop.
How do you accept payment?
·
We accept payment in
cryptocurrency BITCOIN, ETEHREUM, ZCASH & other cryptocurrencies through a
KYC(Know Your Customer) verified third party payment processor Plisio Commerce for tansparency, traceability, lightening fast transactions & complete purchase protection.
Are there any processing fees?
- All orders are processed totally
free at our online store.
How can I track my order once it has shipped?
- Just use our Order Status page.
It's integrated with Freight services order tracking systems. When you
inquire about the status of your order, we pass tracking information to
the courier and provide you the results. You will also receive real-time
tracking number which you can use to track your shipment on freight
service’s website directly if you want.
Will you pay for return shipping of defective merchandise?
- Once we conclude the
product is defective, we will credit the cost of ground shipping back to
you.
What should I do if my package is damaged, tampered with,
misdelivered, or lost?
- For damaged, tampered with and misbelieved
packages, please email Customer Service within three days of your delivery
date.
- For lost packages, please email
Customer Service at support@cryptorockllc.com within two weeks
of your expected delivery date.
What happens if a package has the wrong address?
- For orders placed online, any
error in the address that results in a charge from the freight courier is
the responsibility of the customer.
Crypto Rock LLC Support Team